Question 1

Why does CHM only operate in the Dominican Republic?

Accepted Answer

Local crews and on-the-ground operations are the difference between great and terrible property management. We focus on five DR cities because we have crews, vendor networks, and senior staff in each. Expanding internationally without that depth would mean diluting service quality — we would rather be the best in five cities than mediocre in fifty.

Question 2

My property is outside these five cities — can you still help?

Accepted Answer

Sometimes. If your property is within ~1 hour of one of our cities (Higüey, Sosúa, Cabarete, Boca Chica, Juan Dolio), we can usually accommodate. Beyond that, we recommend operators with stronger local presence and we are happy to make introductions.

Question 3

Are pricing and packages different by city?

Accepted Answer

Pricing structure is the same across all cities (revenue-share, no flat fees). The percentage may shift slightly based on local market dynamics — Cap Cana villas typically run our concierge package, Santo Domingo long-stays run lower percentages. Confirmed in your free property analysis.

Question 4

Do you handle properties spread across multiple DR cities?

Accepted Answer

Yes — many of our owners have portfolios across two or three cities. Each property is operated by the local crew, but you get a single point of contact, unified monthly reporting, and one contract.

Question 5

Are you planning to expand to other Caribbean countries?

Accepted Answer

Eventually, but cautiously. We are evaluating Mexico (Tulum, Playa del Carmen) and Colombia (Cartagena, Medellín) for 2027. We will not expand until we can replicate our DR operating standard with senior local staff in each new market.

City	Audience	Typical property	ADR range	Best for
Punta Cana	Couples · families	Apartment / condo	$180–350	Volume + steady occupancy
Cap Cana	Affluent families · golfers	Villa / luxury condo	$700–2,500	Concierge + ADR maximization
Bávaro	Budget-conscious tourists	Apartment / studio	$120–220	High occupancy at lower ADR
Las Terrenas	Boutique travelers · Europeans	Beach house / villa	$160–600	Boutique experience + repeat guests
Santo Domingo	Business · culture · long-stay	Apartment / loft	$95–180 STR · $1.2k mo	Mixed STR + long-term rentals

Five cities. One operating standard.

Local crew in each. Same standard everywhere.

Punta Cana

Cap Cana

Bávaro

Las Terrenas

Santo Domingo

Pick by audience, property, or ADR.

Coverage questions.

Where is your property? We tell you the local play.